The polymorphic nature of the concept makes it easier to understand what it’s not than to see what exactly it is.
Category: UX Design / Service Design
Isn’t UX Design too broad a concept?
How Not to Design: 13 Effective Ways to Fail
Here’s a great summary of the many ways we can fail at designing, quoted from the book Understanding Design: Always cling to your first idea. Jump into the details immediately. Solve one aspect of the problem first. Ignore a stakeholder, preferably a vital one. First design the form, then sort out how the thing should…
Demons Run When Designer Goes to Work
Demons Run When Designer Goes to Work Demons run when designer goes to work Client will fall and drown the tongue When designer goes to work Artsy dies and business lies Taste will fade and user will rise When designer goes to work Demons run, but count the cost The design’s done, but meaning is lost When…
How to Use a Revolving Door
Trust me: you may NOT know how to use the revolving door properly. Let’s just review a few relevant points first. You Are A Revolving Door User A revolving door is a product or service, depending on how you regard it. When you go through the door, pushing one of its wings in order to…
Apple Watch Has No Selling Point
No, it really doesn’t have one besides, presumably, its fashionable design. After the Mar. 9 Apple Event, comments about Apple Watch are everywhere. Besides the positivity from Apple fans, another common tone is about doubt. Some people, especially those who actually touched and reviewed the real product, in one way or another, can’t seem to…
Thoughts on Wearables
There’s so much hype about wearables these days, and the “gadget mindset” soaring like crazy. Eventually I can’t help giving my thoughts on it. The Takeaway Summary It might not be hard to tease people into putting on a wearable, but it could be extremely difficult to convince them to keep it on. The long…
iOS 7 First Impression: Consistency and ZUI
“Are you watching closely?” The Buzz iOS 7 announced. Everybody is talking about it. Some claim they love it, others hate. And there are always people out there crying out around the concepts of confusion, disappointment, and innovation. Are you watching closely? Disappointing UI Style? Some people just don’t like it. Fair enough. The existing…
7 Tips For Requirement Interview
ABSTRACT Requirement identification/analysis interview, client/user interview, stakeholder meeting, requirement interview, insights research,… whatever it’s called and whichever part of the process it can be applied, some people (with whatever title) get to talk to stakeholders and/or clients, in order to understand their problems, needs, and wants. Here are seven tips I find to be quite…
The Myth of Good Designers
ABSTRACT There’s a ridiculous myth about good designers: they can deliver higher quality work faster. That’s simply NOT true when it comes to design. This post originated from a discussion between a friend and me about designers and the “design field scene” in China. I wonder whether the same or similar issue exists in all…
Envisioning The Future of Library
Abstract Random thoughts on the roles and meanings of future library. The Event Attended Service Design Thinks Toronto event in Thursday (April 23rd) evening and had a great time there. Speakers from Toronto Public Library, BiblioCommons, and Toronto Tool Library provided their perspectives on service design in the context of library. Two speakers from Toronto…
The Social Web Is Broken: Instantly Interesting, Lastingly Boring
ABSTRACT The social web is broken. Facebook, Foursquare, Instagram, Pinterest, Tumblr, Path, whatever, app or web… you name it. They’re all the same: instantly interesting, lastingly boring. All we’ve got are social networks that are networked but not social, social media that is media but not social, social marketing that is marketing but not social,…
One-Hand First: Rethinking Mobile UX
ABSTRACT Mobile devices are supposed to assist us in meaningful context, not to overwhelm us by stealing our precious limited focus of attention. Having to frequently use both hands to operate on a large touch screen mobile device is simply NOT right when it’s supposed to be convenient. We need not only Mobile First UX,…
