Designerly Thought of the Day #20180816

There’s no need to be disappointed by our failure or the frustrating inertia that dampens progress. While we should be ashamed of our reluctance to learn or indifference to learning.

Design Reasoning and The Innovation of Meaning

What’s peculiar about the relationship between design and innovation? Why are they so related in the rhetorics of the past decades? How does design lead to innovation (if at all)? When and where do design and innovation overlap? The clues might just be here, right in the understanding of design and the perspective on innovation….

Designerly Thought of the Day #20180809

Although a bit hyped, design systems signals the dawn of automation in design. As principles, best practices, patterns, and libraries stabilize and evolve (far more often than revolutionizing), tactical and functional design tasks will by operated by AI machines (only curated by humans) and become highly automated. Design as a human profession naturally shifts to…

Designerly Quote of the Day #20180808

“Real designers surround themselves with evidence. You really gotta have the evidence and you really gotta have crit[icism] in order to make the world better.” — Natasha Jen, Design Thinking is Bullsh*t

What’s Driving Design in Your Org?

Design is driven by data, insight, and creativity. Each of the three could drive the design practice alone, while it’s often a dynamic synthesis of the three that leads to real change based on business success. The relative strength of each in that synthesis reflects the design culture, and to a broader sense, work culture,…

Thoughts on Business Intelligence

Notes: I came by this bunch of slides I did for an internal presentation on business intelligence. Although dated and ugly, the points still hold: Always look beyond the buzzword and try to understand the roots of problems; the most difficult challenge in business intelligence is, time and again, not about technology, tools, cost, management,…

Does Analytics Generate Insights?

The tricky thing about analytics is that, it doesn’t really generate insights, and insights are largely irrelevant to the goal of analytics. Insight is a human diet, cooked with human judgement. The goal of analytics is to support decision making. If the analytics doesn’t support decision making, then it doesn’t have to be. When the…

Design in Business and Business in Design

What’s the relationship between business and design? How shall we think of the two in one big picture? Do designers need to understand business more? Should businesspeople understand design more? Those are tricky questions. And then Alan Cooper started a thread (in his characteristic fashion not so different from that of “And that’s when the…

The Best Quote on Bullshit

Bullshit is not the same thing as a lie. To lie, you need to have some respect for the truth. When you lie, you are trying to cover something up. Liars know they might be found out. They know that there is a truth, and that they are on the wrong side of it. Bullshit…