Framing the Employee Onboarding Experience

One potential framing of the employee onboarding experience. And apparently, it has nothing to do with Westworld. One core element of the employee onboarding experience is the social ritual, physical and digital. Those rituals help an employee to “fit/blend in” and explore the cultural context while busy dealing with logistics. {END}

Accessibility in Business

What We Talk About When We Talk About Accessibility ? If our services were not accessible enough, we could be effectively shutting out at least 1 in 10 of potential customers. “Accessibility is the practice of accommodating multiple abilities, by making products and services easier to use for more people in more situations.” – Kel…

UI Design: Tabs or Submenu?

Ever wonder about the differences between tabs and submenu? They are more similar than we think. Both represent multiple pieces of information, both are ways to conceptually organize and categorize information, and both have often similar use cases. When a submenu is placed vertically as a sidebar, it’s almost the same as the tab equivalent….

Is Everyone a Designer?

All Are the Designers? The déjà vu discussion started from a tweet by Jared Spool: Anyone who influences what the design becomes is the designer. This includes developers, PMs, even corporate legal. All are the designers. — Jared Spool (@jmspool) March 1, 2017 Which led to a fascinating discussion down the line here: @jmspool Going…

Comprehension and Vocabulary in User Interfaces

User research almost always reveals something that demands further elaboration. Here’s one bit of a reflection. Our Products, Our Services, or What We Do? During a very simple user test on mobile navigation, the participants were asked to find information about the product/service offerings on several mobile websites and were later asked to reflect how…

The Chasm to Divergent Thinking

Everyone understands it. No one would likely to disagree with it. Yet the practice of it is not as common as we’d wish it could be. The Subtle Reality of Divergent Thinking The subtle reality is that it’s sometimes hard NOT to skip the divergent thinking phase when we’re under circumstantial pressure. Zooming out is…

Overlays and Popups in UI

Here’s to something that hovers above the existing UI view. Some call it overlay, others popups, dialogs, box, etc. It’s widely used for confirmation, notification, or some input actions. Let’s just call them popups for convenience. Two Dimensions Here’s a simple way to categorize them using only 2 dimensions: Interruptive vs. non-interruptive Informational vs. actionable Interruptive popup…

From Visual to Behavior and Beyond

Where do we start to establish a UI pattern library? A visual standard? A UX standard? Start pushing the pixels is a good first step to facilitate discussions. While the challenge is that user experience is more than meets the eye. The more precise we want to be, the more issues we may have to…