UX: The Trouble of a Term

The term UX (user experience) has probably come to the point where it’s becoming more misleading rather than encouraging, aspiring, or clarifying. “…the term [User Experience] has spread widely, so much so that it is starting to lose it’s meaning. …user experience, human centered design, usability; all those things, even affordances. They just sort of…

Physicality for Digital Ritual

The Lost Ritual of the Physical Social ritual is largely lost in the digital scenarios. For example, the ritual of lending/borrowing physical books is lost in the digital scenario. So are the resulting mutual appreciation and social intimacy. When you lend an eBook to me, the act of kindness or friendship is barely visible. The very…

Ethics of The Wow Factor in Design

There’s another side of the matter, and that side only comes to trouble us when we ask the fundamental questions. Good Design Is Like Good Sex, Wow Is Like Porn Good design is like good sex. A lot more things than physicality or emotion contribute to a pleasurable or rewarding experience. The wants, needs, as…

A Eulogy for Change

You are waiting for a change. A change that will take you far away. You know where you hope this change will take you, but you don’t know for sure. Yet it doesn’t matter, because we’re in this together. {END}

Framing the Employee Onboarding Experience

One potential framing of the employee onboarding experience. And apparently, it has nothing to do with Westworld. One core element of the employee onboarding experience is the social ritual, physical and digital. Those rituals help an employee to “fit/blend in” and explore the cultural context while busy dealing with logistics. {END}

Bookview: An Intelligent Career

Our average “career books” are usually emotionally inspiring, pragmatically instructive, but, unfortunately, profoundly lacking in helping us reflect and elaborate deeply in a holistic, self-defining way. Many of them give us what we want, but not what we need. No book can tell us what “I” need, because the true career- or life-defining ideas and…

Do We Really Understand Accessibility?

What We Talk About When We Talk About Accessibility ? If our services were not accessible enough, we could be effectively shutting out at least 1 in 10 of potential customers. “Accessibility is the practice of accommodating multiple abilities, by making products and services easier to use for more people in more situations.” – Kel…