The Science of Scheduling Meetings (Or How to Ruin Other People’s Day)

Proposal Be flexible in cancelling meetings. Be inflexible in adding them at the last minute. Why Canceling meetings and adding meetings are not equal. Canceling a meeting is often non-disruptive. When it’s cancelled, we can always choose to do something else, such as continuing to do the work at hand, or even just read or…

Designerly Thought of the Day #20181116

1 Tech is politics. Politics is showbiz. Showbiz is the new tech. New tech is designed. (Following a stream of thoughts on design’s ethics and political power.) 2 Everything in digital life is about tech, except tech. Tech is power. (After a quote from House of Cards)   {END}

Design in Orgs Needs More Science Than Art (The Designerly Leap Trilogy Part I)

Design is, by definition, a service relationship. All design activities are animated through dynamic relationships between those being served… and those in service, including the designers. Design ideally is about service on behalf of the other—not merely about changing someone’s behaviour for their own good or convincing them to buy products and services. —The Design…

The Faithful Designer and The Artist at Heart

…the path of a faithful designer never leads her to anywhere, until she finds her artist at heart. https://youtu.be/h_D3VFfhvs4 After decades I’m still fascinated by Michael Jackson’s Smooth Criminal music video every time I watch it. It was an idea so well executed. The coin-throwing opening, the masterfully choreographed group dance, the transcendental light-out segment,…

Debunking The Myth of Design (Thinking) Process

“The correct regulative principle for anything depends on the nature of that thing.” —John Rawls Design Process is Not a Process The biggest misconception about design process is perhaps that we interpret it too literally. Design process is not a “process” per se. The act of designing doesn’t have a universal “process”. It’s highly coupled…

Marching Beyond Mike Monteiro’s Code of Ethics

Note: The following is a raw dump of thoughts in response to Mike’s talk at CanUX 2018. Please suspend judgement and tolerate messiness in logic. If you attended Mike Monteiro’s CanUX 2018 talk, How to Build an Atomic Bomb, or are familiar with Mike’s thoughts and perspectives, then you’re good to read on. The Road to…