“A fundamental assertion established for wicked problems is that any attempt to think them through completely before acting is doomed to fail. They cannot be solved, since their fundamental tradeoffs prevent any solution from addressing them as a whole. They have to be approached differently, by envisioning a positive outcome for a change, ensuring its meaningfulness, viability, and feasibility, and trying to influence the system to get there. Instead of relying too much on detailed analysis, hybrid thinkers rely on holistic synthesis to generate options and enable decision making.”
— Intersection: How Enterprise Design Bridges the Gap between Business, Technology, and People
Noah Fang 