User Stories Are All About Verbs

User stories can be a very useful tool for articulating the user’s perspective and intentions. They help us understand how the users encounter their problems, as well as how a potential solution may solve them. The core of a user story is action. What users do. Verbs. Lots of them. A user story is a…

The Chain of Clarification and the Wall of Clarity

‘What do you mean by that?’ Scott Berkun’s post, The Best Definition of Innovation, points out a very important issue about how we solve business problems: The best thing is ask anyone who uses the word innovation is: What do you mean when you say that? Even in what he regards as the best definition…